Frequently Asked Questions
Everything you need to know about your AMIRO beauty journey.
What is the standard shipping time for my order?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your package is dispatched.
What is your return policy for beauty devices?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund. Please note that hygiene seals must be intact for certain skincare products.
Do AMIRO products come with a warranty?
Yes, all our electronic beauty devices come with a standard 1-year limited warranty that covers manufacturing defects. Please register your product on our website to activate your coverage.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products safe for sensitive skin?
Our devices and skincare products are designed with safety as a priority. However, we recommend reviewing the specific product manual and conducting a patch test or consulting with a dermatologist if you have highly reactive skin.
How can I track my package?
Once your order ships, you will receive an email containing a tracking link. You can also log into your AMIRO account and visit the 'Order History' section to view real-time updates on your delivery.