Returns & Exchanges

We want you to be completely satisfied with your AMIRO beauty devices, which is why we offer a 30-day return window for items in their original condition and packaging. If your purchase doesn't meet your expectations, our streamlined process ensures a quick and easy resolution.

1

Initiate Your Request

Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) and a prepaid shipping label.

2

Prepare Your Package

Securely pack the AMIRO device in its original box, ensuring all accessories, charging cables, and manuals are included to qualify for a full refund.

3

Ship Item Back

Affix the provided shipping label to your package and drop it off at the designated carrier location; please keep your tracking receipt for reference.

4

Inspection and Refund

Once our quality control team inspects the returned device, your refund will be processed to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing